Delayed data inquiry

[Ionita]

I am using a accepted third party app to automate my betting. However, I noticed that the volume on the ladder view are jumpy and sometimes are in line with what I see on the website and sometimes are not. The support for the app told me that I may be on delayed data. However, my account is funded, I generated a fair amount of commission so I do not understand why I may be on delayed data since I do not see how I broke any rules.

[Ionita]

Disregard the previous post, the issue was not with the data but with the app. Everything is working fine now.

[STHA]

Hi,
can you suggest what was the fix in your case? I am facing the same problem with MFP app, I see no volume or matched data. Thanks

[Fortust]

I am using a accepted third party app to automate my betting. However, I noticed that the volume on the ladder view are jumpy and sometimes are in line with what I see on the website and sometimes are not crazy flips 3d. The support for the app told me that I may be on delayed data. However, my account is funded, I generated a fair amount of commission so I do not understand why I may be on delayed data since I do not see how I broke any rules.

It’s possible the app is pulling data from a non-live stream by default—try checking the app settings to ensure it's using live API data. If the issue persists, contact Betfair directly to confirm your data status.