Login_restricted_location

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  • Juma929
    Junior Member
    • Jun 2013
    • 3

    #1

    Login_restricted_location

    Hi everybody,

    I have a UK server, a UK domain name and I am sat in the UK. Yet when I run the PHP provided by betfair (Betfair PHP5 SOAP API Framework Test. Version 0.7). It states LOGIN_RESTRICTED_LOCATION.

    No idea how to even move past this, can anybody give me some pointers?

    Thanks,
    Justin
  • BetfairDeveloperProgram
    Administrator
    • Oct 2008
    • 679

    #2
    Hi Justin,

    Please can you provide us with your servers IP address?

    Its likely that this is registered in a restricted location according to our GeoIp provider.

    You can check this yourself via http://www.maxmind.com/en/geoip_demo

    Thanks

    Neil

    Comment

    • Juma929
      Junior Member
      • Jun 2013
      • 3

      #3
      Hi,

      Thanks for your reply. The IP is 95.215.227.84 and seems to still show UK on the tool you provided.

      Thanks,
      Justin

      Comment

      • BetfairDeveloperProgram
        Administrator
        • Oct 2008
        • 679

        #4
        Thanks Justin.

        Please can you provide the output from the following when connected to your server:

        1. Click Start > Run

        2. Type 'cmd'

        3. Type 'tracert api.betfair.com'

        4. Press Enter.

        Thanks

        Neil

        Comment

        • Juma929
          Junior Member
          • Jun 2013
          • 3

          #5
          Hi,

          Thanks for your help so far, please see below results of trace route..

          traceroute to api.betfair.com (84.20.200.10), 30 hops max, 40 byte packets
          1 (95.215.226.225) 0.067 ms 0.036 ms 0.018 ms
          2 te-4-1-0.bb1.man4.uk.m247.com (89.238.140.102) 0.505 ms 0.621 ms 0.728 ms
          3 te-3-1-0.bb1.man3.uk.m247.com (77.243.185.134) 135.313 ms 135.405 ms 135.509 ms
          4 te-3-1-456.bb1.man2.uk.m247.com (77.243.185.122) 18.307 ms 18.479 ms 18.584 ms
          5 te-6-5-211.bb1.lon2.uk.m247.com (193.27.64.113) 6.953 ms 6.991 ms 7.005 ms
          6 linx.ae4-irt1.lon37.uk.as13237.net (195.66.224.99) 7.182 ms 7.183 ms 7.177 ms
          7 ae1-irt1.dub01.ie.as13237.net (81.209.156.26) 17.001 ms 25.657 ms 25.639 ms
          8 ae4.5-irt1.dub02.ie.as13237.net (81.209.156.18) 17.151 ms 17.145 ms 17.155 ms
          9 betfair-gw.irt1.dub02.ie.as13237.net (217.112.149.242) 17.358 ms !X * *

          Thanks,
          Justin

          Comment

          • BetfairDeveloperProgram
            Administrator
            • Oct 2008
            • 679

            #6
            Thanks Justin, please can you contact me via bdp@betfair.com

            Neil

            Comment

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