Anyone else unable to login to the API this morning ? (Friday 12-05-23)

[geoffw123]

Hi

I cannot log into Betfair API this morning, I have checked the health status page, that says all is operating normally.

I havent even looked at my login code for couple of years, let alone change anything. Is anyone else experiencing the same problem ?

Regards

[BetfairDeveloperProgram]

Hi geoffw123

If you can confirm your IP address & any error messages we can check this for you.

Kind Regards

Neil

[geoffw123]

Hello Neil

Thanks for the offer to help, I have emailed bdp@betfair.com with some more info about the problem

Regards Geoff

[betdynamics]

I've heard a few people complaining about issues. Seemed to start yesterday (11th May). Seems somewhat intermittent, although some users appear to be more affected than others.

[geoffw123]

Hiya

Yeah its a serious problem, I think its just affecting some people not all, reports of it from BetAngel Users and Cymatic App Users. Betfair Tech support did work on it yesterday and fixed it for me for a few hours but then the problem returned. They said it was related to certain IP's being banned which doest make a lot of sense to me as I still cant log in on the API but it will happily let me login on the Exchange Website. Pretty frustrating as its 2nd day being broken for me and I cant use my App on a busy Saturday for sports.