Visual App Key inactive

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  • rah111
    Junior Member
    • May 2009
    • 11

    #1

    Visual App Key inactive

    Hi all,

    I have just begun playing with the Visualiser again but I notice that whilst my Delayed Key is active, my Live Key is inactive. Previously I think i needed to make a trasfer from one wallet to another (Main to AUS or AUS to main) to refresh the Live Key so that it became active.

    The problem now is that all the AUS wallet funds were recently placed into the Main wallet by Betfair so I don't think I can make any such transfer now.

    Can anyone tell me how I can make my Live App Key active again?

    Thanks in advance.

    Russell.
  • betdynamics
    Junior Member
    • Sep 2010
    • 534

    #2
    You will need to contact the BDP team.

    Note - there is now a one-off charge for a live key.

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