Time out errors

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  • r4ge
    Junior Member
    • Nov 2014
    • 24

    #1

    Time out errors

    My application has been running fine for over a month but now seem to be getting constant time out errors.

    Is anyone else having issues?
  • WellDone
    Junior Member
    • Jan 2009
    • 8

    #2
    Confirm

    Comment

    • betdynamics
      Junior Member
      • Sep 2010
      • 534

      #3
      Yes.

      Betfair had timeout issues connected with market loading/navigation on Friday and they appear to have returned again today!

      Comment

      • Mr Magoo
        Junior Member
        • Jan 2011
        • 86

        #4
        Yes, timeouts have been extremely common with the new APIA, I see them every day. The Australian exchange is especially bad.

        Comment

        • jptrader
          Junior Member
          • Nov 2009
          • 82

          #5
          I haven't seen these errors before Friday, but have seen them many times since, and they still appear today. I have seen them only for listMarketCatalogue calls. Some more info:

          Http Statuscode: GatewayTimeout
          Content string:
          {"detail":{"exceptionname":"APINGException","APING Exception":{"errorDetails":"","errorCode":"TIMEOUT _ERROR", "requestUUID":"prdang-28828d-02231206-001f572c70"}},"faultcode":"Server","faultstring":" ANGX-0010"}

          Comment

          • lmlac
            Junior Member
            • Feb 2014
            • 27

            #6
            Yes I've been getting these errors intermittently all weekend. Don't see anything in the service forum about it though.

            Comment

            • BetfairDeveloperProgram
              Administrator
              • Oct 2008
              • 680

              #7
              Hi All,

              This issue is currently being investigated and we'll provide an update here as soon as this has been rectified.

              Please accept our apologies for the inconvenience in the meantime.

              Thanks

              Neil

              Comment

              • BetfairDeveloperProgram
                Administrator
                • Oct 2008
                • 680

                #8
                Hi All,

                Following a restart of the affected servers this problem has now been rectified.

                Sorry for the disruption caused by this issue.

                Kind Regards

                Neil

                Comment

                • jptrader
                  Junior Member
                  • Nov 2009
                  • 82

                  #9
                  Seems like the problem has not completely been rectified, I just had a couple of more of these timeouts.

                  Comment

                  • Franklin1
                    Junior Member
                    • Mar 2012
                    • 91

                    #10
                    Originally posted by jptrader View Post
                    Seems like the problem has not completely been rectified, I just had a couple of more of these timeouts.
                    me too - no noticeable improvement today

                    Comment

                    • Prof Pugwash
                      Junior Member
                      • Oct 2012
                      • 1

                      #11
                      the errors are still happening this morning.

                      Comment

                      • mattyryOne
                        Junior Member
                        • Jul 2012
                        • 3

                        #12
                        unfortunately this error has been common for many months on the AUS servers.
                        However, i have noticed an increase in frequency over the past week or so, including today - so issue has not been rectified

                        Comment

                        • mattyryOne
                          Junior Member
                          • Jul 2012
                          • 3

                          #13
                          is anyone else still having this problem?

                          its been happening for several minutes right now, (14:38 AEDT) on different markets
                          here is an example of the call/response
                          {
                          "jsonrpc": "2.0",
                          "method": "SportsAPING/v1.0/listCurrentOrders",
                          "params": {
                          "betIds": null,
                          "marketIds": ["2.101189288"],
                          "orderProjection": null,
                          "placedDateRange": null,
                          "dateRange": null,
                          "orderBy": null,
                          "sortDir": null,
                          "fromRecord": null,
                          "recordCount": null
                          },
                          "id": 1
                          }{
                          "jsonrpc": "2.0",
                          "error": {
                          "code": -32099,
                          "message": "ANGX-0010",
                          "data": {
                          "exceptionname": "APINGException",
                          "APINGException": {
                          "errorDetails": "",
                          "errorCode": "TIMEOUT_ERROR",
                          "requestUUID": "prdang019-03140051-0007e35e42"
                          }
                          }
                          },
                          "id": 1
                          }

                          Comment

                          • BigSprout
                            Junior Member
                            • Feb 2011
                            • 60

                            #14
                            Yes,getting the same thing.
                            This is getting rather frustrating, it has been going on for far too long, makes selections & placing orders a little hit & miss on the Aus markets (ggggrrrrrrr)

                            Comment

                            • komposter
                              Junior Member
                              • Mar 2015
                              • 17

                              #15
                              My last timeouts:
                              26.03.2015 15:50:08
                              15.03.2015 11:05:49
                              15.03.2015 07:45:49

                              I work with non-aus server.

                              Comment

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