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  • Issue with Swedish login to API

    Hi,
    We have released an updated version of our software which should now support interactive API login for Swedish users (after the change on 1st Jan). Users in Sweden, however, are still unable to login.

    The login uses an interactive browser with the new endpoint:

    https://identitysso.betfair.se/view/login?product=<AppKey>&url=https://www.betfair.se

    On the response data the software looks for a ‘loginStatus’ value of ‘SUCCESS’ and then extracts the value of ‘productToken’ (which works fine for UK users with the .com endpoint). Something seems to be different in Sweden and this data is not being found.

    So the question is, is this login process still valid for Sweden or is a different process required?

    Also is it correct that after successfully logging in from Sweden then subsequent calls to API functions will still use the .com Global exchange endpoint: https://api.betfair.com/exchange/betting/json-rpc/v1/ ?

    It is not possible for me to test so I am relying on a user from Sweden to send screenshots etc. which is not making the issue any simpler to resolve!

    Thanks for any help on this
    Kevin

  • #2
    Hi Kevin.

    Thanks for letting us know.

    Please can you change the endpoint to:

    https://identitysso.betfair.se/view/login?product=<AppKey>&url=https://www.betfair.com

    Also is it correct that after successfully logging in from Sweden then subsequent calls to API functions will still use the .com Global exchange endpoint: https://api.betfair.com/exchange/betting/json-rpc/v1/ ?
    Yes, the above statement is correct.

    Kind Regards

    Neil

    Comment


    • #3
      Thanks Neil.
      Will try that and let you know.

      Comment


      • #4
        The Swedish user reports he can now login ok!!

        Comment


        • #5
          Hi Neil,
          There seems to be an issue with Swedish interactive login again.
          Our Swedish user is reporting problems. He is using exactly the same software version that worked ok before (see above discussion). So if his experience has changed then I can only assume that something has changed at the Betfair end? Have there been any changes recently?

          To get around the problem he has to:

          - Login via the Swedish endpoint which he says displays various web pages.
          - Then login again via the Global endpoint.
          - Then login again via the Swedish endpoint and now the API works ok.

          Seems very strange. Does the above sequence help to identify a particular issue?

          Thanks for your help
          Kevin

          Comment

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