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Historic Data Download Fails

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  • Historic Data Download Fails

    I've tried several times over the past couple of weeks to download the historical data files from the website, but each time the download begins and fails at around 40mb with the error 'failed - network error'
    Can you advise whether this is a known issue and if/when it will be resolved.

    Many Thanks

  • #2
    Hi plasterRic

    Thanks for letting us know and sorry to hear you are experiencing issues. I've checked the files you are attempting to download within our logs and have been able to pull these from the historical data website directly without any problem. For example, the November 2020 horse racing file is 67MB in total.

    Please can you try download half a month at a time to see if this resolves the issue from your side?

    If you continue to experience problems, please contact support via https://support.developer.betfair.co...s/requests/new and we can arrange for the files to be sent to you directly.

    Thanks

    Neil

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