"Unknown Error CODE 0x05479P" message on confirm downloading

[freeSolo]

Hello,

when I try to download a historical data package (free plan, soccer) from the https://historicdata.betfair.com/#/home page, on "Confirm" I get the error message above. The helpdesk haven't got any idea about that, the advise was to clear the browser cache. I did it. Same result. Found nothing similar on the web, so anyone has any idea what could the problem be here?

Thanks,
Sz

[bem]

I get the same error. I've tried on PC and mobile.
Trying to purchase with the following settings:
Plan: Basic Plan
Sport: Other Sports
From: Nov 2019
To: Nov 2019 or Dec 2019


BetfairAustralia BetfairDeveloperProgram any ideas?

[Carlos]

Same error here.

[Berkut]

Same error here.

[Joseph9788]

any updates on this? same situation myself

[Berkut]

I have heard from Betfair Developer Support that the issue is known and being worked on.

[Joseph9788]

know where else we can get it while we wait?