getAccountStatement() - UNEXPECTED ERROR

[footlong]

Following on from today's issues settling bets (which may be related?), I am unable to complete looping over all available account statements. I am getting this continually, after obtain 600 records, and trying for the next 100:

Error: {'code': -32099,
'message': 'AANGX-0003',
'data': {'exceptionname': 'AccountAPINGException',
'AccountAPINGException': {'requestUUID': 'ie1-aanbf05b-prd-02080927-0015324ace',
'errorCode': 'UNEXPECTED_ERROR',
'errorDetails': ''}}}

Any idea what's going on, or if it will be fixed?

Thank you.

[andychat]

i'm getting the same error - after 600 records - can this be looked at pls. Thanks.

[MrMagoo]

Me too. It started since about 16:20 yesterday and since then it's broken my record keeping. I am receiving the exact same response as footlong - in my case from record 300 onwards.

[Vadimaster1]

Same problem. Started yesterday, I confirm.

[BetfairDeveloperProgram]

Morning All,

We are currently investigating this issue and will confirm as soon as we have an update.

Thanks

Neil

[BetfairDeveloperProgram]

Hi All,

This issue has now been fixed, apologies for the inconvenience caused by this

Neil

[footlong]

Thanks Neil, confirmed that it's working again.

[MrMagoo]

It's mostly working for me, I'm still seeing intermittent UNEXPECTED_ERROR responses though. Retrying the same requests does get them to work in the end though.

[footlong]

It's mostly working for me, I'm still seeing intermittent UNEXPECTED_ERROR responses though. Retrying the same requests does get them to work in the end though.

Yes, agreed. I have had intermittent UNEXPECTED_ERROR responses for a while, but generally retry a couple of times and hey presto.

[footlong]

Hi Neil

This error appears to have resurfaced. Have tried ~10 times, always fails from record 1000 with error as per original post.

Thanks

[footlong]

The problem seems to have resolved itself this morning.

[NatHunter]

Hi Folks.
I have started getting the same 'AANGX-0003' error as described above.

I've not seen this before - my VB.NET code for retrieving account statement data has not changed for a long time.

is this an error on the system side or is it my code?!

Thanks for any help on this

[footlong]

Yep, AANGX-0003 is back this evening.

[NatHunter]

It's working OK this morning - seems to be intermittent, then. Will keep an eye on it.

[Martins]

I have the same problem. Can anyone help me?