Four Hour Auto Logoff

[JayBee]

Someone I know of is being automatically logged out of API-NG after 4 hours.

I know automatic logoff is an option on Betfair's website but is this also happen through the API?

Personally, I have never been automatically logged off whilst using the API.

Has anyone else had this problem and if so, how did they solve it?

[betdynamics]

Are they using the keepAlive function?

[LiamP]

I think it was recently changed to log you out after 4 hours, I now always use keepAlive every 3 hours although I don't think I have ever actually been logged out.

https://api.developer.betfair.com/se...0ni/Keep+Alive

[jabe]

Had their program not made a single API call in four hours? Or was it still doing stuff?

[JayBee]

Had their program not made a single API call in four hours? Or was it still doing stuff?

They were just collecting prices for the four hours and then their code started receiving.

[{"jsonrpc":"2.0","error":{"code":-32099,"message":"ANGX-0003","data":{"exceptionname":"APINGException","AP INGException":{"errorDetails":"","errorCode":"INVA LID_SESSION_INFORMATION","requestUUID":"prdang005-03240957-000c469918"}}},"id":1}]

as a response string.

Personally, I have never been logged out and don't use KeepAlive.

[betdynamics]

I can't comment on why you personally aren't being logged out, but you do need to use the keepAlive function in order to keep the session active.

Just making calls to the API does not refresh the session (according to the documentation) which is why the call to keepAlive is required.

[jabe]

This explains what happens
https://api.developer.betfair.com/se...0ni/Keep+Alive

The default time is 4 hours and you can change that in your account settings. As has been stated, in a program you can extend it with the Keep Alive call and other calls don't count.