listClearedOrders ... again

[gus]

Is it just me, or is listClearedOrders not working this afternoon (for Horse Racing at least).

and more generally, does anyone else find that it's very erratic at other times, almost always very slow to return cleared orders after the Market has closed, and quite often not returning anything?

as I said it could just be me, but before mucking about with my code it would be helpful to know if others are seeing the same problems?

[bnl]

No its not just you, I also get no result.
and have since 13:45 UTC

I group on BET, ask for settled/lapsed/matched bets but empty reply

And its bad since my bot stops betting when too many bets are in the air.
It needs closure.

/Björn

[bnl]

and looking in the betfair iphone app, I get the same.
No settled bets for the whole day.
However the account saldo increases.

But it is a pleasant surprise to open 'settled bets' in the iphone app,
without having it crash.
As soon as I scroll down 3 or more pages, it usually crashes

[polimux]

I'm having the same issue with soccer matches since yesterday. Is there an update on when it is supposed to work again?

[jptrader]

Problems with listClearedOrders here as well. Some requests are returned as "Bad request", while the exact same request may work at a later time. Right now listClearedOrders returns an empty report, from a market that should return some orders (the orders are returned from Betting History on the web). An example:

{"betStatus":"SETTLED","groupBy":"BET","includeItemDescription":false,"fromRecord":0,"recordCount":0,"marketIds":["1.112813338"]}

returns

{"clearedOrders":[],"moreAvailable":false}

[Tipmanager1]

same here,
maybe I should pick up my web scraping skills.....

from a positive view:
maybe Betfair is in process of fixing the poor performance issues of the ClearedOrders calls

[BetfairDeveloperProgram]

Hi,

We are aware of the issue with listCurrentOrders and expect this to be rectified within the next 24 hours.

The issue was caused by a database release that had to be rolled back yesterday morning.

Please accept our apologies for the inconvenience.

Neil

[BetfairDeveloperProgram]

Hi,

The issue with listClearedOrders has now been rectified.

Thanks

Neil

[gus]

Yep, just noticed I've started getting clearedOrders again.

Pity they're losers, but I don't suppose i can blame API-NG for that.

[polimux]

Thanks, it worked during the day. But now its not working again, can't get my clearedOrders for the PAOK v Benfica game.

[polimux]

My bad, order came now. I guess I have to be more patience...sorry.

[Tipmanager1]

@bdp thanks for solving but the performance issues are still existing, are you aware of these issues and when will they be solved?

[jptrader]

There are still problems with listClearedOrders. Every time I call this function without having used it for a while, I get timeouts on the server. Then, if I keep trying, it suddenly starts working, and will work without problem if I just keep using it. It seems like it needs some "warming up" to work. The response I get when I get a timeout is shown below. It does not help to increase the timeout in my http request, as it seems like the timeout happens on the server side. @BDP, can you please check this.

{"detail":{"exceptionname":"APINGException","APINGException":{"errorDetails":"Timeout :DSC-0019","errorCode":"UNEXPECTED_ERROR","requestUUID":"prdang001-02241200-0002e7e858"}},"faultcode":"Client","faultstri
ng":"ANGX-0006"}

[Tipmanager1]

please @bdp, give us some info or status on this subject

[BetfairDeveloperProgram]

Hi All,

This issue has been raised with our development team for further investigation.

I'll update the thread once I have further information.

Thanks

Neil