Bet_action_error

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  • heja
    Junior Member
    • Nov 2012
    • 20

    #1

    Bet_action_error

    I frequently receive BET_ACTION_ERROR message for placeOrders requests. Something like 5-10 % of my bet placements lead to this error. If I resend them, they will be eventually got accepted, so the order itself should not be malformed. Can anyone explain what error lies behind this message? Is it safe to resend these orders over and over?
  • BetfairDeveloperProgram
    Administrator
    • Oct 2008
    • 679

    #2
    Hi heja,

    Please can you confirm if this message only occurs when you are placing bets in-play?

    Thanks

    Neil

    Comment

    • heja
      Junior Member
      • Nov 2012
      • 20

      #3
      I place only in-play bets, so I don't know whether the problem would occur pre-play.

      Comment

      • heja
        Junior Member
        • Nov 2012
        • 20

        #4
        Actually, I looked at my recent log files and it seems that the error message appears much less frequently in the last few days.

        Comment

        • BetfairDeveloperProgram
          Administrator
          • Oct 2008
          • 679

          #5
          Hi heja,

          If you can provide details of the bets affected to bdp@betfair.com directly we will be happy to investigate this issue further. We believe that this may be due to in-flight bets (processed during in-play delay) being rejected due to market suspensions.

          Thanks

          Neil

          Comment

          • heja
            Junior Member
            • Nov 2012
            • 20

            #6
            Dear Neil,

            thank you for your support. What details should I send to you? The market and time where and when I placed the affected bets?
            In fact I will be happy if you say it is safe to resend the orders.

            Comment

            • BetfairDeveloperProgram
              Administrator
              • Oct 2008
              • 679

              #7
              Hi heja,

              Please send the market details, the exact time stamp and details of the orders you are submitting to bdp@betfaor.com

              Thanks

              Neil

              Comment

              • robne2000
                Junior Member
                • May 2013
                • 19

                #8
                Did you fix or find why this was happening?

                I'm seeing it too, and whilst I certainly cannot rule out it being some issue with what I'm doing, it's only impacting a very small % of bets I place. I'm seeing it using the replaceorders call from what I can tell.

                It would be helpful to know what may cause the BET_ACTION_ERROR - is it just a badly formed call or something more complex?

                Comment

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