Tried to download historical data basic plan 15gb size - only given 10kb tar file

[fr3nzy1290]

now when trying again, I get an error insisting I have already the data between those ranges? wtf? can anyone help me out?

[ToddSmith123]

I am getting the same error - all I get is an empty 10kb tar file

[beans]

Same here - anyone know why this is? No matter what markets I try to download I get what looks like a corrupt 10kb tar file

[Mourny]

Same problem here, has anyone managed to figure this out? Thanks!

[BetfairDeveloperProgram]

Hi Mourny

This error may occur if you try to download multiple months concurrently.

If this is the case, please try downloading one month at a time.

Kind Regards

Neil

[orborneee]

i have same same problem. Hope to find the answer
Super Mario

[JoeBloggy]

I'm getting the same error in 2024. Just downloading one month and the website says it should be 100s of files but I'm getting an empty tar file archive of just 10kb. Betfair PLEASE fix!

[BetfairDeveloperProgram]

Hi JoeBloggy

Please can you confirm the specific data files you are experiencing problems with as this will help us when investigating further

Kind Regards

Neil

[betty1234]

This is all i get too - i tried download 1st Jan to 10th Jan and limied this to antepost win, horse racing, gb and ie and each time just a 10kb empty tar

[BetfairDeveloperProgram]

Hi,

We are investigating this issue and will confirmed once fixed.

Kind Regards

Neil

[BetfairDeveloperProgram]

HI All

This issue has now been rectified, but please let us know if you do experience the same issue in the future.

Kind Regards

Neil

[alps]

Hi All,

Cant seem to download any historcal data .. first it will start downloading and cut out for no reason. Then once i have been able to download , there is no files! Ive just been trying to download june 2024. no joy

[BetfairDeveloperProgram]

Hi alps

Apologies, this issue has now been rectified.

Kind Regards

Neil