No announcement yet.

Todays Betfair Exchange Outage

  • Filter
  • Time
  • Show
Clear All
new posts

  • Todays Betfair Exchange Outage

    We sincerely apologise for the disruption to betting this afternoon across the Exchange.

    Betting has now been restored and we are continuing to increase mitigations against the root causes.

    If you have any further questions please engage with your account manager or through here.

    Our service was not good enough today, it must and will be better and again we sincerely apologise for any disruption caused .

    You can check the API service status via

    Team Betfair

  • #2
    Please see further details regarding the root cause of Saturdays Exchange outage below:

    We had multiple failovers of the Exchange Bet Stream on Saturday, which caused a full snapshot to be sent out to our other downstream applications. One of these applications ran out of memory when trying to process the snapshot, causing long garbage collection, and leading to bet placement failures. To mitigate such problems, we are currently in the process of aggressively reducing & tuning memory usage across both the Bet Stream and our downstream applications.

    Team Betfair​​